Our Guarantee
Satisfaction Guaranteed or your Money Back
We back all our products with an industry-exclusive 90-day money-back guarantee.
If you are not completely satisfied, simply contact us to arrange a return and refund. It’s that straightforward.
All returns must be pre-approved; please obtain an RMA before shipping your return.
Refunds will be processed to the original payment method, typically within 2-3 days of receiving the return.
Emails indicating products were used for human or animal consumption will not be responded to and void our Satisfaction Guaranteed Policy.
Products Eligible for Refunds:
- Any product that has not been opened or used.
- A maximum of one opened products (including individual vials).
This guarantee applies for 90 days from the delivery date shown in the tracking information. After 90 days, we cannot guarantee a full refund or exchange, but we will evaluate each situation individually. Customer satisfaction is our top priority.
Questions?
Send us an email at hello@trulabpeptidesusa.com, to initiate your return.